Fans of Santa!
It’s not easy for me to write this letter.
I have been an admirer of yours for many years. I have been impressed with the way you have embraced reform within your own organisation, and not shied away from making brave decisions.
I have supported you during the tough times, and when things have been good. I was right behind you when the elves launched legal proceedings after you made them all redundant and hired them back as independent contractors at half their hourly rates. What did they expect? That they could continue to do nothing for most of the time, working barely two months in a year while collecting a generous salary? And when you finally broke into the lucrative Chinese market I celebrated your success.
But being a friend sometimes means having to be a critic. I want you to succeed, but I also want you…
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